1) The first one happened at Riedel's Flower Shop in Catonsville. Her name was Cathy, it was Valentines Day and I was getting flowers for my grandmother. I used the 3 principles and when I asked for an additional rose, she gave it to me for half price. When I asked her about the valentines day rush we got into a long conversation about chocolate, but i didn't hear much.
2) The 2nd encounter was at bursar office and her name was Heather. It wasn't really a transaction but i used the 3 principles and she talked to me about how cold it was outside. She was overall very polite.
3) The third encounter was at the UPS store and his name was Stephano. I think he was chinese. He was very friendly, but his english was pretty broken up. I used the 3 principles, but he was pretty much the same as before.
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